A missing piece? A damaged component? Something is broken or no longer fits? Contact our customer service by email:

contact@arkada.fr

- Current incident (01.02.2024)ARK-CMDRBX-EN / ARK-CMDRBX-FR / ARK-RIDRBX-EN / ARK-RIDRBX-FR– SPARK RIDERS 3000 « Rider Edition »

The "Nexus" tile has issues fitting with the tiles "Cargo Bay" and "Engine Room". The cuttings have been realised poorly and are too tight to be inserted correctly without force, which causes unusual wear on the pieces. The manufacturer, Longpack Games, has admitted their mistake, which was missed during the printing validation process (Blank Sample), and is working towards a solution.

We apologize for any inconvenience caused.